We’re not your average online backup company. We’re not absurdly complicated or mass produced, we don’t have call waiting or international help desk centres. We love what we do, we dare to be different and better than our competitors, we’re focused on providing customers with more than they expected. Welcome to the revolution.
Being an incredible improvisor in music takes natural talent, much in the same way being a brilliant troubleshooter does in IT. Everyone who works on our team is passionate about the people they help and the problems they solve. After all, machines have no personalities; discovering a problem with a piece of technology you desperately need to use can be frustrating, and often dealing with support companies creates even more stress. So how does a company like ours change this perception?
Being creative is what defines IT support. 10 computers may have 10 identical problems, but almost guaranteed the solution for each will be different, sometimes by miles! We are masters of creative outside-the-box thinking.
We don’t know everything, but we are very good at knowing how to find the answers. Often finding an answer takes intuition, often we see problems we’ve never seen before, yet we almost always find an answer.
MacTribe is not just another company doing the same old thing. We are constantly evolving and revolutionising our support and services. Each year we grow, we discover and we change, always for the better.